Dear Cyclone and Grunch Users,


cyclone.hpc.uib.no and grunch.hpc.uib.no are currently unavailable due to file system issues.  Our system operators shall resolve the issues at the earliest.  

More updates shall follow during the course of the day. 

Feel free to contact us via hjelp.uib.no if you have any questions.

Apologies for the inconvenience.

Edited: The issue on Cyclone is resolved now and the system is up and running. 
grunch.hpc.uib.no  is still unaccessible and  we shall update the status tomorrow. 

Best regards,

The IT department and the Scientific Computing Group

 

Dear Users of Cyclone, 

cyclone.hpc.uib.no is  inaccessible at the moment. We need to restart the system.

More information will follow during the course of today.

EDITED:  The issue is resolved. You can use the system again. Please, let us know if it looks like there is still something wrong with cyclone.

Best regards,

The IT department and the Scientific Computing Group

Dear users,

We were made aware that to cyclone and leo could not be accessed via ssh from the UiB network last weekend. The machines were restarted yesterday, and now seem to respond as expected. Please contact us through hjelp.uib.no if you experience any further issues.

We are sorry for the inconvenience.

Best regards,
The Scientific Computing group at the IT department

Dear Grunch users,

We plan to have maintenance and downtime of grunch.hpc.uib.no for about an hour this Monday. Even as they share some of the same filesystems, only grunch will be restarted, and cyclone will not be affected.

Edit 2022-04-11 15:20 : We cancelled the maintenance and it won't happen anymore this or next week. When it will, we'll put up a new notice. Sorry for the false alarm.


Best regards,

The IT department and the Scientific Computing Group

Dear users of cyclone,

cyclone.hpc.uib.no is inaccessible at the moment. We will probably need to restart the system.

More information will follow during the course of today.

edit 2021-09-15 13:00: Because of unresponsiveness of the system we needed to restart cyclone.hpc. We do not know the cause yet and are still looking into it. You can use the system again. Please, let us know if it looks like there is still something wrong with cyclone.

Best regards,

The IT department and the Scientific Computing Group

Dear users of cyclone,

We will have an emergency downtime until further notice because of issues with the Lustre filesystem on cyclone.hpc.uib.no. Please, save any work and log out.

Feel free to contact us via hjelp.uib.no if you have any questions.

Apologies for the inconvenience.

Update 18.06: cyclone is up and running. Yesterday we thought that there might be something wrong with the local Lustre filesystem, which includes /home and /Data/gfi/stormrisk. To reduce the risk of data loss, we brought the systems offline. However, everything appears to be working reliably after all.
In addition, the backup of /home does not always finish. We are still looking into this problem, but you may login and use cyclone again.

Best regards,

The IT department and the Scientific Computing Group

Dear users of cyclone and Ubuntu,

A large part of the data under /Data/ is being migrated to the central IT department storage place. To finish the migration, this Tursday between 9:00 and 15:00 paths below /Data/ won't be accessible all the time (or at least not writable).

Hereafter, on both the Ubuntu clients and on cyclone, all your files are still available under the regular /Data/gfi and /Data/skd paths you're used to. On Windows the new locations will be as follows:

\\klient.uib.no\FELLES\MATNAT\GFI
\\klient.uib.no\FELLES\MATNAT\SKD

For your convenience, you can map each to a drive letter by following this HOWTO.

On the Wiki there is more detailed information on GFI & SKD Storage.

Feel free to contact us via hjelp.uib.no if you have any questions.

Update 28.05 : The data migration is finished and all Linux and Window paths with the new destinations should be accessible.

Best regards,

The IT department and the Scientific Computing Group

Dear Cyclone and Grunch users,

We plan to have downtime Thursday (4th February) from 10:00 to 14:00. Both cyclone and grunch will not be accessible for users during that time.

Leo will be down, /shared filesystem which is exported via Leo by smb and nfs will also be down and inaccessible.

We have to replace the core switch.

Downtime is anticipated, exact time slot can be changed or extended, we will keep you updated here.

Please don't hesitate to contact us via hjelp.uib.no  

Update 22:20 08.02 : Due to technical reasons our last attempt to replace the core switch was not successful, we will try again Tuesday 09.02 at 17:00, we have to take down the whole system , expected downtime is about 2 hours, all servers should be online before 19:00 the same day, we will keep you updated.

Update 18:40 09.02 : The maintenance takes longer than expected. We expect an additional 2 hours downtime, i.e. until 21:00 tonight.

Update 20:35 09.02 : The maintenance takes longer than expected. As a consequence Cyclone and Grunch are not available until tomorrow. We try to make them available again in the course of Wednesday. We are sorry for the inconvenience.
Update 00:30 10.02: The maintenance is finally over and we have successfully replaced  old switch to the new one, all services should be online, please contact us via hjelp.uib.no if you discover any problem.