/shareddirectory, which includes users' home folders on Cyclone and Grunch. We are looking into the issue, and apologize for the inconvenience.
Edited Dec 1: We still haven't been able to resolve the issues, and will perform a reboot of the systems at 11:00 today (Dec 1).
Edited Dec 2: It seems that we were able to resolve the issues. Please let us know if any of the systems do not perform as expected.